Terms & Conditions

The Website at wolfic.com (“Website”) is owned and operated by Wolfic, LLC (“Wolfic”). The Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (“Terms”). Your access to or use of the Website constitutes your agreement to all such terms, conditions, and notices.

Website

The Website contains information about Wolfic and its products and services. You are free to browse the Website, but if you wish to purchase services from Wolfic, you will need to enter into Wolfic’s Professional Services Agreement with a corresponding Order form or Statement of Work.

Use of Website and Information

You may use the Website and the content on the Website for your internal, personal use. You will not use any robot or any other automatic device and you will not use any manual process to monitor or to copy any information in the Website for any unauthorized purpose. You will not use any automatic device, software or other routine to interfere with or attempt to interfere with the functioning of the Website.

You will not interfere with the operation of the Website or any other party’s use of the Website. To the extent you provide information through the Website, you must provide complete, accurate, and truthful information.

Links to Third Party Sites

The Website may contain links to other web sites (“Linked Sites”). The Linked Sites are not under the control of Wolfic and Wolfic is not responsible for the contents of any Linked Site, including without limitation any link contained in or content on a Linked Site, or any changes or updates to a Linked Site.

Wolfic is not responsible for webcasting or any other form of transmission received from any Linked Site. Wolfic is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Wolfic of the Linked Site or any association with its operators.

No Unlawful or Prohibited Use

As a condition of your use of the Website, you warrant to Wolfic that you will not use the Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Website in any manner which could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Websites.

Materials Provided to Website or Posted at Any Website

Wolfic does not claim ownership of the materials you or other users provide to Wolfic (including feedback and suggestions) or post, upload, input or submit to the Website or its associated services (collectively “Submissions”).

However, by posting, uploading, inputting, providing or submitting your Submission you are granting Wolfic, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your user name in connection with your Submission. No compensation will be paid with respect to the use of your Submission, as provided herein. Wolfic is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Wolfic’s sole discretion.

By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

Ownership

The Website, its underlying software and related technology, including all intellectual property rights therein, and our logos and trademarks are the property of Wolfic. You do not, acquire or have any ownership, license or other proprietary interest in the Website or any information contained on or provided by the Website. You acknowledge that the Website and its contents are protected by copyrights, trademarks, service marks, patents and other proprietary rights and laws. You cannot use any material found on or through the Website without the express written consent of the owner of such material except as permitted by applicable law. All rights not expressly granted in the Terms are reserved by Wolfic.

Copyright Complaints

Wolfic respects the intellectual property of others, and expects its users to do the same. If you believe, in good faith, that any materials or content on the Website infringe upon your copyrights, please send the following information to Wolfic’s Copyright Agent at legal@wolfic.com.

1. Identify the copyrighted work that you claim has been infringed, including the URL (Internet address) or other specific location on the website where the material you claim is infringed is located. Include enough information to allow Wolfic to locate the material, and explain why you think an infringement has taken place. If multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site is allowed.

2. Identify the allegedly infringing work and include information reasonably sufficient to allow us to locate the material — for example, the URL (Internet address) where it is posted on our Website;

3. Your full legal name, mailing address, telephone number, and e-mail address;

4. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

5. A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or are authorized to act on the copyright owner’s behalf; and

6. An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

Liability Disclaimer

You use the Website at your own risk. The Website is provided “as is” and “as available.” All information provided via this Website, including, without limitation, any product or service plans, statements of future directions, “white papers,” or other technical or marketing materials (collectively, “Information”) is intended for informational purposes only and is subject to change or withdrawal by Wolfic at any time, at its sole discretion, without notice. Wolfic assumes no responsibility for the accuracy or completeness of the Information. THE INFORMATION AND CONTENT INCLUDED IN OR AVAILABLE THROUGH THE WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS.

WOLFIC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, FEATURES, OR FUNCTIONALITY CONTAINED ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, FEATURES AND FUNCTIONALITY ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. WOLFIC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, FEATURES AND FUNCTIONALITY, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WOLFIC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, FEATURES, OR FUNCTIONALITY OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WOLFIC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. WOLFIC’s CUMULATIVE LIABILITY TO YOU FOR YOUR USE OR ACCESS TO THE WEBSITE OR FEATURES AND FUNCTIONALITY PROVIDED THROUGH THE WEBSITE IS LIMITED TO $50.

Indemnification

You shall indemnify, defend, and hold Wolfic, its subsidiaries, affiliates, officers, employers and other agents, harmless from and against any claim, suite, cause of action, proceeding, loss, liability, damage or expense (including reasonable attorney fees) arising out of or related to your use of the Website, including, without limitation, any violations by you of the Terms and your use of or reliance on any search results.

Termination/Access Restriction

Wolfic reserves the right, in its sole discretion, to terminate your access to the Website and the related services or any portion thereof at any time, without notice.

General

To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A., without giving effect to its conflict of laws rules, and you hereby consent to the exclusive jurisdiction and venue of courts in Vancouver, Washington, U.S.A., and all disputes arising out of or relating to the use of the Website or the Terms shall be brought only in those courts. Use of the Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Wolfic as a result of this agreement or use of the Website. Wolfic’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Wolfic’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by Wolfic with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Wolfic with respect to the Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Wolfic with respect to the Website.

Minors

The Website is not intended for or directed at children under the age of 13, and we do not knowingly collect any information from children under the age of 13.

Copyright and Trademark Notices

All contents of the Website are: Copyright Wolfic. All rights reserved.

Modifications to These Terms

Wolfic reserves the right to change these Terms at any time by posting the revised Terms on the Website. If the changes are material, we will give you reasonable advance notice and an opportunity to review the changes before they become effective, such as by a prominent notice on our homepage. If you do not agree to the revised terms and conditions of the Terms of Use, you cannot use the Website.

Each version of these Terms will be identified at the top of the page by its effective date, and we will also keep prior versions of these Terms in an archive for your review.

Cookie & Privacy Policy

Wolfic LLC and its direct and indirect subsidiaries (wholly or partially owned), parents, and affiliates, including each of their owned, operated or affiliated banners, brands or divisions (collectively, “Wolfic”, “we”, “us” and “our”) respect the privacy of each user of our services (“User” or “you”).

For purposes of this Privacy Policy, Wolfic may also be referred to as “Owner” and “Data Controller.” The term “User” also includes persons who visit our websites, use our products, apps and online services (such as SafeGuard), subscribe to our e-mail communications, correspond or communicate with us (each of which is referred to as a “Service”).

This Privacy Policy contains important information on our commitment to the protection of your Data, including:

• What we mean by “Personal Information” and “Personal Data”

• The purposes for which we collect and use your Personal Data, and when we collect it

• The technologies we may use to collect and process your Personal Data

• The way we may engage in Remarketing Advertising Activities

• The way we may share your Personal Data and to whom

• Where your Personal Data may be stored

• The ways that we protect your Personal Data

• How to access, correct or update your Personal Data

• How to contact us about privacy issues

For your ease of reference we have separated this Privacy Policy into two parts.

Part I is a summary of our privacy terms that is intended to assist Users in understanding the purposes for collection by Wolfic of certain information and how your Data (including Personal Information) is used, protected, stored and disclosed by Wolfic and its employees, agents, service providers and communication partners, and any other authorized third party who may receive User’s Data to assist us in serving you.

Part II contains more specifics and technical details about how the privacy principles are administered with third party social networks and platforms that interact with our Services.

By submitting personal information to Wolfic via this website or by any other means, and by doing business with us you consent to the collection, use and disclosure of Personal Information in the manner as described by this Privacy Policy and as permitted or required by law.

From time to time we may change our Privacy Policy. We will notify you of any material changes to our Privacy Policy by posting an updated copy on our website. Please check our website periodically for updates.

PART I – SUMMARY

The summary is provided as a reference, only, and Users should still read this Privacy Policy in full (including Part II which follows) to understand Wolfic’s privacy practices.

A. Personal Information and Personal Data

Personal Information is any information about an identifiable individual, including any information that, alone or in combination with other information, could be used to identify an individual. Personal Information includes, but is not limited to a User’s name, home address, email address, telephone number, date of birth and purchasing information. Personal Information does not include aggregated information, or any personal information that has been de-identified through the removal of potentially identifying details, such that the data may not be identified with a particular individual.

Personal Data includes Personal Information as well as other information that directly, indirectly, or in connection with other information (such as a personal identification number) allows for the identification or identifiability of a natural person (for example, Cookies and Usage Data).

Complete details on each type of Personal Data collected are provided in the dedicated sections of Part II of this Privacy Policy or by specific explanation texts displayed at the time we collect the Personal Data.

Usage Data is information collected automatically through this Website (or third-party services employed in this Website), which can include:

• the IP addresses or domain names of the computers utilized by the Users who use this Website;

• the URI addresses (Uniform Resource Identifier);

• the time of the request, the method utilized to submit the request to the server;

• the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.);

• the country of origin, the features of the browser and the operating system utilized by the User;

• the various time details per visit (e.g., the time spent on each page within the Application); and

• the details about the path followed within the application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

Cookies are files which are stored on your computer or device after you visit a website. Except for strictly necessary cookies, most of the cookies on our websites expire at the end of your current session on the website. However, some of our cookies have an extended lifespan which may be brief or last for longer periods. Some of our cookies are persistent and will never expire. To learn more, you can consult our Cookie Policy.

B. Purposes

Wolfic generally collects, uses and discloses Personal Data to operate our businesses and to administer our Services, including for the following purposes (the “Purposes”):

• Analytics

• Contacting the User

• Content performance and features testing (A/B testing)

• Displaying content from external platforms

• Interaction with external social networks and platforms

• Remarketing and behavioral targeting

• Tag Management

• User database management

For specific information about the Personal Data used for each purpose, refer to the section “Detailed information on the processing of Personal Data” in Part II below.

In addition to the above Purposes, other common reasons for us to seek out your Personal Data may include:

• To verify User identity and protect against fraud;

• To communicate with Users and to seek feedback on the Services;

• To perform analytic functions; understand how Users use the Services; generate insights and understand how Users interact with us; and improve our Website and Services;

• To customize your Website experience with us, including to: remember User interests and preferences; customize the Services we share with Users; and track and categorize User activity and interests on our Website, some of which may involve the use of cookies (see our Cookie Policy);

• To comply with audit and legal requirements; and

• Any other purposes for which we have consent in accordance with applicable laws.

C. Technologies and External Partners

The Services utilize certain external partners that collect Data (including Personal Data) as part of Wolfic’s service offerings. These partners include: Google, Salesforce, Clearbit, Facebook, and Twitter. For example, some Services allow interaction with social networks or other external platforms directly from the pages of this Website. The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network. Some Services allow you to view content hosted on external platforms directly from the pages of this Website and other Services and interact with them. Users should be aware that the Services may still collect web traffic data for the pages where the service is installed, even when Users do not use it.

D. Remarketing Activities

Some Services allow our Website and external partners to inform, optimize and serve advertising based on past use of this Website by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity. In addition to any opt out offered by any of the services below, the User may opt out of a third-party service’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes, including to produce aggregated website analytics, and you may still see ads from us; however, the ads will not be targeted based on behavioral information about you, and may therefore be less relevant to you and your interests.

To successfully opt-out, you must have cookies enabled in your web browser. Please see your browser’s instructions for information on cookies and how to enable them. Your opt-out only applies to a particular web browser you have used, so you must opt-out of each web browser on each device that you use. Once you opt out, if you delete your browser’s saved cookies, you may need to opt-out again.

E. Sharing

From time to time, we may share your Personal Data with third party service providers that we have engaged to perform services on our behalf, based on our instructions, such as advertising agencies, marketing agents, data processing and storage companies or organizations which provide administrative and support services to Wolfic. We will limit our disclosure of your Personal Information to such third parties to that which is reasonably necessary for the purpose or service for which the third-party service provider is engaged.

From time to time we may disclose to third parties aggregated or de-identified data, which does not contain Personal Information or other information regarding identifiable individuals.

Wolfic may share or transfer your Personal Data where reasonably required in the context of a sale, merger, reorganization or amalgamation of all or part of our business or the insurance of securitization of our assets. In any such case, the recipient parties will be contractually required to keep the information confidential and use it only for the purposes of the transaction, or proposed transaction, in question. In the event a business transaction is completed, assignees or successors of our business or assets may use and disclose your Personal Data, as obtained from Wolfic only for the purposes set out this Privacy Policy, unless your further consent is obtained.

Wolfic may also share your Personal Data with third parties as required or permitted by law.

Our Website may contain links to other websites or applications. We are not responsible for the privacy practices or the content of sites (other than our own sites) to which we provide links. You should check the privacy policies of these other websites before choosing to provide any Personal Information to such third-party sites or third-party applications.

F. Place

Wolfic processes the Personal Data in its operating offices and in any other places where the parties involved in the processing are located. Depending on the User’s location, data transfers may involve transferring the User’s Personal Data to a country other than their own. If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

To find out more about the place of processing of such transferred Data, Users refer to the section “Mode and Place of Processing Data” in Part II below.

G. The Rights of Users

Users may exercise certain rights regarding their Personal Data processed by Wolfic. In particular, Users have the right to do the following:

• Withdraw their consent at any time.

• Object to processing of their Personal Data.

• Access their Personal Data.

• Verify and seek rectification.

• Restrict the processing of their Personal Data.

• Have their Personal Data deleted or otherwise removed.

• Retrieve their Data and have it transferred to another controller.

• Lodge a complaint.

Users should note that failing to provide, or withdrawing consent for us to use, certain Personal Data may make it impossible for us to provide specific Services to you.

H. Retention

Wolfic will only retain Personal Data to the extent necessary for the purposes identified in this Privacy Policy. We may also retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

I. Security

Wolfic takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

J. Contact

Any requests to exercise rights with respect to our use of your Personal Data, to obtain access to the Personal Data that we hold about you, or request revisions to or deletion of that information can be directed to us through the contact details below. These requests can be exercised free of charge and will be addressed by as early as possible and always within one month.

Wolfic LLC – 801 Chestnut St. Vancouver, WA 98660

Contact email: info@wolfic.com

By filling in the contact form with your Personal Data, you authorize us to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. We may also send follow up emails to request feedback on your experience with our products and services or to inform you of other Services you may be interested in.

Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.

If at any time you would like to unsubscribe from receiving future email or any communications from us, you can contact us using the contact information provided above.

K. Changes to this privacy policy

Wolfic reserves the right to make changes to this Privacy Policy at any time by notifying its Users on this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to us. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, we will collect new consent from the User, where required.

If you disagree with any change to the Privacy Policy, you may close your account and refrain from using our Services, or in some cases, by opting out. Continuing to use our Service, including our Website, after we post or communicate a change signifies that you consent to the revised terms of the Privacy Policy.

PART II – POLICY DETAILS

This document can be printed for reference by using the print command in the settings of any browser.

Policy summary

Personal Data processed for the following purposes and using the following services:

·      

• Analytics

  • Google Ads conversion tracking, Google Analytics, Twitter Ads conversion tracking and Wordpress Stats

Personal Data: Cookies; Usage Data

• Contacting the User

  • Phone contact

Personal Data: phone number

• Mailing list or newsletter

Personal Data: city; Cookies; country; email address; first name; phone number; state; Usage Data

• Contact form

Personal Data: address; company name; email address; first name; last name; phone number

• Content performance and features testing (A/B testing)

  • Clearbit

  • Google Optimize

Personal Data: Tracker; Usage Data

• Displaying content from external platforms

  • Google Fonts

Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service

• Gravatar

Personal Data: email address; Usage Data

• YouTube video widget

Personal Data: Cookies; Usage Data

• Interaction with external social networks and platforms

  • Facebook Like button and social widgets, Google+ +1 button and social widgets, LinkedIn button and social widgets and Twitter Tweet button and social widgets

Personal Data: Cookies; Usage Data

• Interaction with live chat platforms

  • Drift Widget

Personal Data: Data communicated while using the service; Tracker; Usage Data; various types of Data as specified in the privacy policy of the service

• Remarketing and behavioral targeting

  • Google Ads Remarketing, Remarketing with Google Analytics and Twitter Remarketing

Personal Data: Cookies; Usage Data

• Twitter Tailored Audiences

Personal Data: Cookies; email address

• Tag Management

  • Google Tag Manager

Personal Data: Usage Data

• User database management

  • Sales Cloud

Personal Data: various types of Data as specified in the privacy policy of the service

• Marketing Cloud Account Engagement

Personal Data: Data communicated while using the service; device information; email address; Tracker; Usage Data

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Full policy

Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies; Usage Data; phone number; email address; first name; state; country; city; last name; company name; address; device information; Data communicated while using the service.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

·       Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;

·       provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

·       processing is necessary for compliance with a legal obligation to which the Owner is subject;

·       processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

·       processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

·       Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

·       Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Tag Management, Contacting the User, Displaying content from external platforms, Interaction with external social networks and platforms, Remarketing and behavioral targeting, User database management, Content performance and features testing (A/B testing) and Interaction with live chat platforms.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

·       Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that connects data from the Google Ads advertising network with actions performed on this Website.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

Twitter Ads conversion tracking (Twitter, Inc.)

Twitter Ads conversion tracking is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Website.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

·       Contacting the User

Phone contact (This Website)

Users that provided their phone number might be contacted for commercial or promotional purposes related to this Website, as well as for fulfilling support requests.

Personal Data processed: phone number.

Mailing list or newsletter (This Website)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Website. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase.

Personal Data processed: city; Cookies; country; email address; first name; phone number; state; Usage Data.

Contact form (This Website)

By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data processed: address; company name; email address; first name; last name; phone number.

·       Content performance and features testing (A/B testing)

The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.

Clearbit

Some of our websites use cookies, web beacons or similar technologies to personalise the content that is displayed to you on our websites or to remember when you revisit our site. For example, we may use information about your visits to Wolfic websites in order to provide you with relevant content about Wolfic products and services that may interest you. These cookies may be set by us, or by third party companies such as Clearbit.

Place of processing: US – Privacy Policy - https://clearbit.com/privacy

Google Optimize (Google LLC)

Google Optimize is an A/B testing service provided by Google LLC ("Google").

Google may use Personal Data to contextualize and personalize the ads of its own advertising network.

Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.

·       Displaying content from external platforms

This type of services allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: US – Privacy Policy.

Gravatar (Automattic Inc.)

Gravatar is an image visualization service provided by Automattic Inc. or by Aut O’Mattic A8C Ireland Ltd., depending on the location this Website is accessed from, that allows this Website to incorporate content of this kind on its pages.
Please note that if Gravatar images are used for comment forms, the commenter's email address or parts of it may be sent to Gravatar - even if the commenter has not signed up for that service.

Personal Data processed: email address; Usage Data.

Place of processing: US – Privacy Policy.

YouTube video widget (Google Inc.)

YouTube is a video content visualization service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that allows this Website to incorporate content of this kind on its pages.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

·       Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website. The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc. or by Facebook Ireland Ltd, depending on the location this Website is accessed from,

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

Google+ +1 button and social widgets (Google Inc.)

The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

LinkedIn button and social widgets (LinkedIn Corporation)

The LinkedIn button and social widgets are services allowing interaction with the LinkedIn social network provided by LinkedIn Corporation.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

Twitter Tweet button and social widgets (Twitter, Inc.)

The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy.

·       Interaction with live chat platforms

This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, in order to contact and be contacted by this Website‘s support service.
If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

Drift Widget (Drift.com, Inc.)

The Drift Widget is a service for interacting with the Drift live chat platform provided by Drift.com, Inc.

Personal Data processed: Data communicated while using the service; Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.

Place of processing: United States – Privacy Policy.

·       Remarketing and behavioral targeting

This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.
Some services offer a remarketing option based on email address lists.
In addition to any opt-out feature provided by any of the services below, Users may opt out by visiting the Network Advertising Initiative opt-out page.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

Google Ads Remarketing (Google Inc.)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie.

Users can opt out of Google's use of cookies for ads personalization by visiting Google's Ads Settings.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

Remarketing with Google Analytics (Google Inc.)

Remarketing with Google Analytics is a remarketing and behavioral targeting service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from, that connects the tracking activity performed by Google Analytics and its Cookies with the Google Ads advertising network and the Doubleclick Cookie.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

Twitter Remarketing (Twitter, Inc.)

Twitter Remarketing is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network.

Personal Data processed: Cookies; Usage Data.

Place of processing: US – Privacy Policy – Opt Out.

Twitter Tailored Audiences (Twitter, Inc.)

Twitter Tailored Audiences is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Website with the Twitter advertising network.

 Users can opt out from interest-based ads by going to: Personalization and Data.

Personal Data processed: Cookies; email address.

Place of processing: US – Privacy Policy – Opt Out.

·       Tag Management

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google Inc.)

Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on the location this Website is accessed from.

Personal Data processed: Usage Data.

Place of processing: US – Privacy Policy.

·       User database management

This type of services allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Website.
Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

Sales Cloud (Salesforce)

Sales Cloud is a User database management service provided by Salesforce.

Personal Data processed: various types of Data as specified in the privacy policy of the service.

Place of processing: US – Privacy Policy.

Marketing Cloud Account Engagement (Salesforce)

Marketing Cloud Account Engagement is a User database management service provided by Salesforce. Marketing Cloud Account Engagement may use Trackers to recognize and track Users behaviour, as well as, to help deliver personalized ads and content. Users may opt out of Marketing Cloud Account Engagement’s use of Trackers for advertising purposes by visiting the Salesforce Audience Studio Opt-Out page or following the instructions provided by YourOnlineChoices and AdChoices.

Personal Data processed: Data communicated while using the service; device information; email address; Tracker; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

·       Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

·       Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.

·       Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

·       Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

·       Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

·       Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.

·       Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of or on pre-contractual obligations thereof.

·       Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

This Website uses Trackers. To learn more, the User may consult the Cookie Policy.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Website, if not stated otherwise within this document.

Contact Us

Feel free to contact us here with questions or comments.

Last Updated April 1, 2024.